A boutique
full service
order
processing
& fulfillment service

• Store and manage customer database in a secure environment, including list pulls for daily, weekly, or event driven mailings
   
• Receive and record orders and/or requests for information and literature received via mail, phone, fax, or download
   
• Data entry of mail orders and requests
   
• Credit card processing and record and bank check deposits if required
   
• Handle returns, exchanges and other customer service requests via phone, mail, and email
   
• Warehouse product with automatic low stock, back-order and re-order designations
   
• Pick, pack, and ship orders via customer designated carrier
   
• Provide reporting and analysis on all sales and inventory movement activity