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4th Way Fulfillment is a boutique, full-service, order processing & fulfillment operation.
Our in-house staff manages the following operations for several different clients, with a variety of service combinations and task responsibilities.
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* Store and manage customer database in
a secure environment, including list pulls
for daily, weekly, or event driven mailings
* Receive and record orders and/or requests for information and literature received via mail, phone, fax, or download
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* Pick, pack, and ship orders via customer designated carrier or our determination of least cost shipping method
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* Data downloads via electronic file transfer or data entry of orders and requests
* Credit card processing and record and bank check deposits if required
* Invoice orders
* Receive and inspect returns, exchanges and other customer service requests via phone, mail, and email |
* Warehouse product with inventory reporting of low stock, back-order and re-order designations
* Provide reporting and analysis on all sales and inventory movement activity
* Conduct product mailings including special promotions, postcards, fliers and inserts |
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Additional Services and Consulting Areas
* Music Distribution
* Website development including database and shopping carts
* Graphic Design
* Broadcast emails
* Develop and/or write product catalogs and internet marketing strategies for consumers and B-to-B sales
* Develop client marketing materials
* Manage projects to design and create new packaging and graphics
* Design mail pieces and manage mailings including special promotions, postcards, fliers and inserts
*Marketing consultation to the conscious lifestyle market |
